PMOs are continuously in a position of needing to prove their value to the organization. The key to breaking this cycle is to reorient your PMO from describing processes to delivering value. This program provides practical steps that show how you can create, measure and prove value.
We do this by focusing on value delivery instead of enforcing process prescriptions. Rather than locking your organization into a strict delivery model, we will show how allowing for multiple disciplines; drawing from the best of Lean, Agile, Disciplined Agile and Traditional delivery practices is not only reasonable, but preferable. Better yet, it yields the highest customer satisfaction and on-time delivery of vital business needs.
This course weaves real-world case studies throughout the program to highlight step-by-step actions to ensure you are doing the right thing, at the right time, in the right way. Join us to learn how to build capabilities, tailor your delivery approach by project, govern effectively and transform your delivery for strategic success.
Contact hours: 24
Section 1: Core Concepts. As we start our way to the Value-driven PMO we begin with key foundational concepts. The primary focus will be on making the PMO is an integral part of the organization in delivering value to the customer.
The Organization and its Functions. In this module you will review the various organization systems and how project, programs, portfolios and your PMO fit within them. We will share key aspects in how organizations develop strategy, capabilities and people. Learn how we can enable strategy implementation with our PMO.
Understanding the Value Stream. Building on our understanding of the organization, we will then explore the core aspects of the organization’s value streams. After defining the value streams and discussing how they are managed, we then show how the PMO becomes the enabler for the organization to deliver value for the organization through the best of the various ways of working.
Section 2: Key Delivery Systems. Now that we have established the key concepts, we will take a deeper dive into the various delivery systems available to the value-driven PMO. Learn what we mean by moving your PMO from describing delivery prescriptions to correctly identifying the delivery patterns needed for the customer to receive the value they expect.
Categories of Delivery Systems. We walk through the general types of delivery systems through the spectrum of Agile and Lean as well as traditional approaches. In learning the pros and cons of each delivery system we will then be able to help guide our teams in adopting the best approach for their situation.
The Delivery Systems. This is where we take a deep dive into the typical practices adopted by each type of delivery system. This expands our view of what is possible for our teams to achieve. Each practice can then be understood in terms of the value it’s intended to provide.
The Planning Approach. Naturally, the delivery systems will affect the way we plan and the cadence of our planning. In this topic we explore the aspects of planning for each delivery system so that we can ensure we have everyone working together to deliver value for our customers.
Section 3: Establishing the Value-Driven PMO. Now that we understand the core concepts and have a solid understanding of all the possibilities available to us, its time to go to work! In this section we discuss how to build and run the key components of the value-driven PMO.
Building the Enterprise Strategy. In this first topic we take the concepts of strategy and make them a reality in our organization. Learn how to apply the concepts into practical organizational structures and processes that enable the flow of value to your customers.
Building the Delivery Catalog. Yes, there are many possibilities as to what we can use for our delivery systems, but what are the systems that make most sense for us? Also, are we capable and versed in those systems? These are the questions we answer in this topic as we go one step further in our understanding of establishing the value-driven PMO.
Build the Portfolio. Strategy meets delivery systems with a portfolio designed to deliver value efficiently and effectively. Learn how to create a work funnel to multiple teams working in different delivery systems, allocate resources and ensure priorities are being delivered with a high degree of quality.
Run the Portfolio. Move the priority to the team, not the team to the priority! That’s our key phrase as we look at how the portfolio can be managed from resource allocation, risk management, work funnel and team development aspects.
Section 4: Governance and Teams. The primary function of the PMO is to ensure that the teams are working on the right things at the right times in the right ways. Otherwise known as “Governance”. This is a team effort that requires everyone to be aligned to the value we’re working to deliver.
Value-driven PMO Governance: Learn how we can use metrics to prove our value as a PMO. This can be challenging given that our teams are working in different delivery systems, so they naturally will value different metrics. We will show a way to report consistent value while allowing team to measure their delivery in what makes sense.
Change and Conflict Management: Implementing the Value-driven PMO can have significant impacts organizationally and challenge the teams to think differently about the delivery of work. In this topic we will cover some important change management practices that will help you implement your value-driven PMO effectively.
High-performing Teams. It all comes down to how well the teams are performing. And your PMO is also a team, a team of teams as we would say. We close out our class with a review of how teams become high-performing and remain at a high level of performance using the Tuckman’s Ladder model for high-performing teams.